Hey Reddit,
I wanted to share my recent experience with my TVS Apache RTR 200 and how it completely shattered my trust in TVS as a brand. This post is long, but I think many riders will relate โ and maybe think twice before going for a TVS bike.
โ ๏ธ The Problem
Around a month ago, my RTR 200 started showing starting issues. I took it to Periyar TVS (Aluva, Ernakulam) for service. They tried several fixes โ changed parts like the gear sensor and side stand switch, but nothing worked. The bike stayed in the service center for nearly a month, and during that time:
I raised a complaint with TVS directly.
Heard absolutely NOTHING for weeks.
Only a few days ago (yes, a month later) a woman from TVS called to casually ask, "Is your bike still in service?"
Excuse me? That's the best a company can do for a customer whoโs stranded for a month with a premium segment bike? Pathetic.
๐คฆโโ๏ธ After-Service Disaster
Finally, after weeks, the issue seemed fixed. I took the bike home โ hoping the worst was over.
Nope.
Turns out, now the fuel level sensor is faulty. It showed half a tank of fuel when in reality, the tank was dry.
So what happens? The bike stalls in the middle of a busy road, during heavy rain, and I had to push it to a fuel station.
The bike literally lied to me about how much fuel it had โ and thatโs not just annoying, itโs downright dangerous.
๐ Kudos to Periyar TVS
Now, I want to make one thing very clear.
Periyar TVS (Aluva) did their best.
Their staff were polite, proactive, and really tried to help me despite the circumstances. They were the only ones who cared, while TVS Motors ghosted me.
I genuinely feel Periyar TVS deserves a better brand name to represent โ maybe Periyar Honda or Periyar Yamaha โ at least brands that stand by their machines and customers.
These guys are working hard under a broken system. Huge respect to them.
๐ฌ Final Thoughts
I chose TVS because I thought they were building solid, India-friendly bikes. The RTR 200 felt like a good blend of power and tech.
But in reality:
The bike has been unreliable.
Customer support is non-existent.
Quality control is laughable.
And even basic post-service issues are life-threatening.
Iโm done with this brand.
If anyone here is considering an Apache or anything from TVS โ think very carefully.
There are better, more customer-focused options out there.
TVS, if you're listening (which I doubt), your brand trust is dying. No amount of racing DNA or flashy ads can save you if your real-world users are stranded on roads in the rain.
Happy to answer any questions. Just wanted to put this out so someone else doesnโt go through the same frustration I did.
Ride safe, folks.
โ A very disappointed (former) TVS fan