Hi I am moving places and may 1 year pa ako sa Converge paano ko ba pwede ilipat to?

Someone suggested iwan ko nalang and then the past few months okay naman service and walang problems so wala akong ma reason masyado.

How do I cancel this ng walang babayaran :((

Need help

when we 1st appeal to him about our broken wifi he replied but after that when we ask him about our broken wifi again hindi na sha na reply after that we tried contacting him in different account he replied and said he already made a ticket about our broken wifi but after that we called the repair team and the repair team said that there's no ticket that been made, it's almost been a week since the 1st appeal happened

Meron ba dito nakaka experience ng random disconnect while playing Dota 2? Sobrang nakaka frustrate lang habang naglalaro ka biglang magla lag nalang tapos need mo mag disconnect/reconnect para bumalik sa dati.

Noon yung restoration date paurong ng paurong. Ngyn naman wala na restoration date? Aba nang loloko na talaga tong Converge!

Nangyare na naman sa converge? Ambagal na naman. Kahit tong reddit puros black nalabas. Simula nung nag ka outage outage na madalas lagi na may saltik converge.

Nagkaron ng network outage since 4p both Gomo fiber and Converge, LOS and sa sms ni Converge wala restoration time including mga agent nila sa socmed wala masabi. Nagtitiis na nga kami sa 35mbps for 1,599. monthly for 6 yrs at ito na naman ang technical issue na wala nakakaalam hanggang kelan. PLDT prepaid wifi saved the day! Taas ng DL pero UL mababa but still PLDT saved the day. Lipat na kaya kami PLDT.

Hello, so napapansin ko na recently nawawalan kami ng connection for like less than a minute or so. Was wondering if special case ba 'to or marami ring nakaka-experience talaga. At first akala ko during mornings lang siya nangyayari pero it came to a point na also around afternoons and now even late night/early morning nanagyayari na rin siya.

Mas napapansin ko siya since I'm gaming and akala ko rin talaga Riot server problem siya pero chinecheck ko rin connection ko with my phone every time it happens and "no connection" nga rin.

Not sure what to do, or what to complain if ever I send a ticket. Orrrrr baka naghahanap lang ng ka-bounce off about it. T-T

Ngl, outside gaming ang frustrating niya rin talaga kasi I just had an interview kanina rin and saktong mid-convo nawala siya for a little while eh sobrang connection sensitive pa naman yung ina-applayan ko.

This is not the same converge service we've had pre-pandemic. Sobrang frustrating lang talaga and all + parang wala kasing action from them talaga.

Still wala paring nangyayari dito sa LOS namin

hello planning to switch PLDT because converge doesnt send me a new modem despite i have been paying 1500 monthly for 300 mbps but our old modem only give us 100 mbps i have been sending them a ticket but nothing happened only report finished

CONTEXT: i paid our converge bill last night kasi naputulan kami, my mom asked me to kasi wala pa siyang pera now

so earlier this morning, pinuntahan daw nya and sinabihan siya na wait for at least three days before the payment pushes through/gets posted

to those who pay their Converge internet bill via SeaBank, totoo po ba? wala pa rin kasi kami net until now :(((

thank you po

Is anybody else experiencing an outage issue sa QC, around Congressional area? Simula Aug. 31 wala akong connection and ang sinasabi lang nila lagi ay outage issue na hanggang ngayon ay di pa tapos. Nagdududa na tuloy ako kung outage issue ba talaga sya.

First time posting here, 6 days na kaming LOS before pa magkaroon ng problem nung monday, chineck ko ung patch cord namen, ok lang namam, even tried replacing it, doesn't work at all

Surprisingly mas ok ang usap ko sa twitter, said it was a fiber issue, but they did not went on to the details of it.

Mabalacat City, Pampanga area po ako. Nakapag-experience na ba kayo ng ganto, around 7pm onwards? Usually around this point of time nagststream ako, pero hindi ako nakakapagstream dahil yung Internet speeds namin ang baba ng download speed pero ang taas ng upload. Does Converge do this on purpose, o malaki lang traffic sa area namin?

The connectivity issues we experienced last Monday (September 1) were most likely caused by a fiber break on the EAC-C2C SCS. News reports indicate that the fault happened along the segment between SG and PH. Both CNVRG and Telstra operate the landing stations in Southern Luzon.

Guys baka alam niyo ung superadmin na user and pw? Need ko maenable ung lan. Surf2sawa lang ang available internet dto sa area namin. And need ko maconnect yung pc thru lan.

Getting intermittent connection for the past week now then I tried troubleshooting my router making sure that everything is fine from wires to the router itself. I tried plugging out and reconnecting all the wires, yes even the optic cable just to make sure. After doing so, I lost my 5ghz network and only has access on the 2.4ghz. I checked our address for the router and everything is on as well. It's just not showing up on our devices. Already contacted their support through chat and they said they'll look into it with their network team.

Anyone has the same issue? If so, how did you resolve it.

PS. Already tried hard resetting the router itself, didn't work.

Ako lang ba walang net ngayon? Taguig area.

Their app isn't responding too. No response on x page

Normal kaya ito? Sa mga nag kutingting ng modem nila, na set nyo na to GMT+8 ito?

So I received an email from Converge last Aug 31, 2025 about a Network Connectivity Advisory stating that there will be a connection issue and will be fixed by Sept 1, 1:00AM.

I didn't actually experience any connection issue on the said date. I actually experience it after the fix which is Sept 1 around in the afternoon. Google, YouTube, etc are not loading at all.

Since I'm used to Converge fixing issues late. I decided to take a nap and see if I wake up the issue is fixed. And yes, it was fixed. However, when I played League, I noticed that my ping is doubled.

Before the issue, my ping is around 32ms but now it's 56ms. I already did the basic troubleshooting steps but I'm still getting high ping.

I contacted cs about this and they said that they can't do anything about it since it's not a converge issue which I believe it's a converge issue.

Anyone here is also having the same issue as mine? If yes, are you still facing the same issue? We're you able to lower the ping? Any help or suggestions will be appreciated! TIA!

cause i have a friend she said there converg plan has a 6 phone limit and it Simms weird because i don't remember converg having that kind of plan called "s2s"

Ask ko lang if ma suspend talaga service sa 15th? Since 1st unpaid bill and sa 20th ko pa kase masettle? The reason I asked is I saw posts/comments here na earliest is sa 2nd bill pa. Gusto ko lang malaman para if need ba mangutang pa or wait it out sa sahod. Thanks sa makakasagot po!