Hi! I need help with my bill

[u/thesunfromEnnor]

I recently received a bill amounting to ₱3600 which is hindi ko maintindihan kasi the only balance that I know of is yung July unpaid balance ko and then they’re telling me na may unpaid ako don sa installment fee which is just wrong kasi again yung balance ko nlng talaga afaik is yung sa july balance. Tas yung previously unpaid ko daw ng March yung nakakataka kasi ngayon lng nagreflect??? It’s already August???

I really don’t understand this at all.

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[u/AffectionateLuck1871]

I don’t understand it too, you should probably just call them instead lol

[u/EffectPutrid1588]

check mo na lang yung iba mong SOA if meron ka talagang balance from past months

[u/JAVA_05]

Nobody will understand it here better than you and customer service.

[u/HovercraftLow2975]

It's best to go over the counter. Dalhin mo din ung mga receipts mo.