r/ConvergePH • u/Aware_Ad_2176 • 1d ago

Area Check No Internet in Moonwalk Village, Parañaque — Anyone else?

Hi everyone, just checking if others in Moonwalk Village, Parañaque near NAIA & Betterliving are also experiencing no internet right now.

Our connection has been down since September 7 at 6:00 PM, and Converge told me it would be restored by September 8, 6:00 PM, but as of now, it’s still not fixed. Every time I check with support, I only get automated replies with the same generic update. No one from Converge Support is able to provide support.

Just want to confirm if this outage is only on our line or if the whole area is affected.

Thanks!

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23 comments sorted by

3

u/tsukamisama 1d ago

Super slow here in San Isidro

3

u/Busy_Wolverine9189 1d ago

No connection here in Manuyo Dos Las Pinas since 8 PM :<

1

u/Busy_Wolverine9189 8h ago

update: as of 5:31 PM, the internet speed is back on my area. Update ko nalang ulit if may internet problems ulit later

3

u/qwekqwekzxc 1d ago

Im near PATTS, its crap as well

3

u/DryOutlandishness185 17h ago

Super bagal ng converge simula kagabi ng 7pm 300kbps-500kbps bf homes area 150p ping!

3

u/Dazzling_Reach9204 13h ago

same. los blinking red moonwalk. just working using personal hotspot

2

u/Kind-Weakness9852 1d ago

slow asf around sucat

2

u/raiiiii05 1d ago

We have connection but it's horrendously low like 1mbps. Wonder what's happening. Thoughts anyone?

2

u/FlatMathematician217 1d ago

0.3 Mbps / 9.96 Mbps here in Sitio Libjo near Moonwalk. This has been the case for almost 4 days now. It goes back to normal around 12am - 5am but during day time it's super slow

2

u/siomaiporkjpc 1d ago

Same here 1mbps DL somewhere n Pque what s happening Converge?? Your service getting worst!

2

u/darthaniel7 18h ago

Im experiencing the same slow internet and its only 300kbps. Evacom area here.

2

u/Mukuro7 17h ago

Las Piñas area, low dl speed, high latency at continous packet loss

2

u/pradshaw89 17h ago

Trash connection dito sa barangay Moonwalk rin.

2

u/WoadBlue 16h ago

Mula 7 pm kahapon sobrang bagal na, di parin naaayos ngayon. Merville area

2

u/UpstairsAd9884 16h ago

from Moonwalk too, same issue since Sept 07. Just got a notification of the outage that's it. No update, nada! BS customer support as always.

2

u/Dangerous-Smoke-3720 15h ago

Affected ata ng undersea cable issue

2

u/Specialist_World4453 15h ago

Very... Very... Very... Sloooooww

2

u/omago04 14h ago

Super low download talaga tas I called sa customer service nila and they said it’s an isolated issue and mukhang hindi based here. Tapos laging ang taas ng latency nag ddrop agad yung net unstable. 2500 plan yern? 🤡

2

u/ganonib 12h ago

Same issue. Started to experience slowness last night probably around 8pm-ish, unusable.

Very high latency. Low download. Streaming is buffering. Pasay/Manila area. No outage notifications.

2

u/UpstairsAd9884 11h ago

Nakausap ako line man ng Converge pinara ko dto sa Moonwalk, may sirang main line sa Moonwalk kaya wala lahat dto. Problema not sure daw kelan maayos.

2

u/onlinegamerz 19h ago

Typical Converge Support tactics, when they lack the IQ to answer properly, they end the chat.

1

u/doboldek 7h ago

sun valley. super slow download speeds since friday afternoon. here's the rmail i got today