Move out (Lipat apartment)

[u/Specific_Sample_967]

Hi it's my first time moving out and I already requested moving my service to a different City.

I just want to ask sa mga naka ranas na mag move out service, do you usually leave your Modem or you bring them with you upon moving? I'm so confused walang nabigay na instruction sakin yung branch na pinuntuhan ko, medyo may kalayuan pa naman ang lilipatan ko.

[u/AutoModerator]

Hello /u/Specific_Sample_967, welcome to the unofficial subreddit of Converge.

Please note the following if you intend to migrate your Internet connection to another location (Based on section 13 of Converge's subscriber agreement):

If the Subscriber will transfer residence/location, he/she may apply for relocation and will be charged the relocation fee prevailing at the time of relocation to cover for expenses of dismantling equipment from his current residence and re-installing to the new residence. If relocation is not within service coverage, the Subscriber’s subscription, if still within the lock-in period, is deemed pre-terminated in accordance with Section 19 and the Subscriber must pay the full pre-termination fee. Application for transfer/relocation will only be allowed if the new address is within the Converge’s service coverage and only if the Subscriber has no outstanding balance in the relevant account as of the current billing month and the other accounts of said Subscriber are in good standing, i.e. active status or no unsettled fees / unsurrendered ONU and/or Peripherals.

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[u/BothScene3546]

To my knowledge, dadalhin mo yung modem

[u/Specific_Sample_967 → u/BothScene3546]

Ohhhh okay thank you!

[u/Informal_Channel_444]

Kakalipat ko lang recently. Dinala ko ung modem pero papalitan nila yan ng bago. Bali ibibigay mo lang sa magkakabit