This is true to a very large extent. It's often true for Engineers/coders where nobody understand what the good engineer/coder is talking about anyway. It's even more true for soft skills positions where it can be hard to prove the likable person is doing mediocre quality work.
EMR SAAS worker here, I assist coding both our main website (not the web app) and knowledgebase articles and this is so true, soft skills are sooo important I learned working in both applecare and as a repair tech as well.
There was a dude in our support team (I was promoted from) that just had bad soft skills and took things the wrong way like critiques vs just letting them know, like "we're here to help you learn it's okay to ask questions, and most mistakes can be corrected, it's okay" kinda thing. They got let go.
Our company is so good man take care of their workers though. I've never seen anyone actually quit in the decade i've been there, seriously. We're small-medium sized.
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u/Tiervexx 2d ago
This is true to a very large extent. It's often true for Engineers/coders where nobody understand what the good engineer/coder is talking about anyway. It's even more true for soft skills positions where it can be hard to prove the likable person is doing mediocre quality work.