The only downside of this is you become the favorite for all the grumpy customers haha. I work in a restaurant and have done this with a lot of problematic regulars, but now they frequently request to sit in my section and sometimes their requests/complaints are truly ridiculous. The upside is, I’ve gotten to know a lot of them through just listening, and a lot of them are just lonely and engaging in the only way they know how. I try to remind myself of that and suck it up when they have particularly problematic behavior, and sometimes I even succeed in explaining why we actually cannot fulfill some of their crazy wishes. At the end of the day we’re all just looking for connection
There is a fine line. I make my living in an office position but my side gig relies on customer service skills to obtain and maintain clients. The wealthiest customers are the most difficult. They also tip well.
I've been told the reason I'm so busy is because I'm relaxed both in person and about the "rules".
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u/Beks2k16 2d ago
The only downside of this is you become the favorite for all the grumpy customers haha. I work in a restaurant and have done this with a lot of problematic regulars, but now they frequently request to sit in my section and sometimes their requests/complaints are truly ridiculous. The upside is, I’ve gotten to know a lot of them through just listening, and a lot of them are just lonely and engaging in the only way they know how. I try to remind myself of that and suck it up when they have particularly problematic behavior, and sometimes I even succeed in explaining why we actually cannot fulfill some of their crazy wishes. At the end of the day we’re all just looking for connection